SELL YOUR PRODUCTS & SERVICES ONLINE THROUGH OUR E-COMMERCE PLATFORM
MARKETPLACE helps ANY Business of ANY type sell products and certificates to services online – or a way promote your business and showcase products.
Use the site to promote your products and business – like creating a profile online – or package your services up and put a price tag on them.
How do I get involved?
Click on ‘VENDOR LOGIN’ in the footer of the website, under "QUICK LINKS" and sign up for an account. Follow the instructions below "Create Your Account" on this page to complete your account setup.
I’m not much of a techie
Call Carly Cooke at the Chamber. She’ll walk you through it.
I already have a website and even an online store.
Great! This is simply another tool in your tool box! Us this site as a promotional tool to drive traffic to your site
I sell a service, not a product that you can put in a shopping cart.
Package your services up and put a price tag on them.
How will people find out about Chamber Marketplace?
The Chamber has an existing site that attracts nearly the most visits in Nanaimo. We’ll also promote directly to our membership, business network, and engage in a high-profile digital and traditional media marketing campaign.
Do you have any examples?
We’ll be opening with our first six businesses very soon. Or check here for something comparable www.downtownbelleville.ca
Create Your Account
Sign up for an account here.
Nanaimo Chamber will Moderate Vendor signups and you will receive an email if you are approved.
Set Up Your Shop
Login to your account if you are approved.
VIDEO: How to Set Up Your Account
Add Your Store Pickup Location
Navigate to CONFIGURATION > LOCATIONS
Click ADD LOCATION button [top right]
Enter required location information
Click SAVE button
Set Up Curb-side Pickup
Navigate to CONFIGURATION > SHIPPING CONFIGURATION
- Find the “Curbside Pickup” line item
- Click > Enable
Navigate to CONFIGURATION > STORE PICKUP CONFIGURATION
Turn on “WANT STORE PICKUP” toggle
- Set to ALL PRODUCTS
CUSTOMER OPTION FOR PICKUP
- Set to ONLY STORE PICKUP
- Set to STORE PICKUP
USE LOCATION FOR PRODUCT
- Turn on
CLICK SAVE CHANGES BUTTONS
Add Store Details
Navigate to PROFILE > MY ACCOUNT
Fill out all of the required information. Upload a Banner and Logo if you have them.
Set Up Stripe Connect for Payments
Navigate to Orders > Stripe Connect Config
Click "Add Account to Stripe"
Sign in to your Stripe account, or create a new one
You will be redirected to your Seller Dashboard when it's connected.
VIDEO: How to Add Products
Navigate to PRODUCTS > PRODUCTS LISTING
Click ADD PRODUCT button
Enter the relevant required product information
Upload one or more PRODUCT IMAGES
Select relevant COLLECTIONS where you want your product to appear
Set to the method(s) you would like to offer. Ensure that "REQUIRES SHIPPING" is selected, even if you are not shipping the item (this will ensure that if you do start offering delivery, you can collect a delivery fee for this item, if needed).
If you choose DELIVERY or STORE PICKUP + DELIVERY
- SHIPPING METHOD: Select Local Delivery Fee
If you choose ONLY STORE PICKUP
- SHIPPING METHOD: Select Curbside Pickup
CLICK SAVE CHANGES BUTTON
The product will be reviewed by the moderators and you will receive a notification if it is approved.
Fulfill Your Orders
VIDEO: How to Fulfill Orders
Navigate to ORDERS > ORDERS LISTING
Find an unfulfilled order. Click > View
Note Pickup/Delivery details
- If “store_pickup: NO” then the customer needs the order to be delivered to their Shipping Address
- Please contact the buyer directly to confirm and arrange DELIVERY
Fulfill the Order
Click the FULFILL button under FULFILLMENT DETAILS.
Select LOCAL DELIVERY FEE for orders that are being DELIVERED
Select CURBSIDE PICKUP for orders that are being picked up.
Click FULFILL button
The customer will then receive an email notification saying that their order is ready for PICKUP or DELIVERY.